Shipping policy

Last Updated: November 5, 2026

Thank you for shopping with Anveray. This policy explains how we process and ship your order, what shipping costs, and what to do if something goes wrong.

1. Order Processing

Orders are typically processed within 1–2 business days after payment is successfully received. Orders placed on weekends or holidays are processed on the next business day. Processing time is separate from shipping time.

2. Shipping Options and Rates

Delivery time is counted from the day your order ships, after processing is complete.

3. Free Shipping

Orders totaling $44.99 or more qualify for free standard shipping. The offer is applied automatically at checkout once your order reaches the minimum amount.

4. Delivery Times

Delivery times are estimates, not guarantees. Actual delivery may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

5. Shipping Carriers

[Add the carriers you use, for example USPS, UPS or FedEx. Your tracking information will show which carrier delivers your package.]

6. Shipping Locations

[Add where you ship, for example all 50 U.S. states. List any places you do not ship to.]

7. Order Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number and tracking information.

8. Shipping Address

Please make sure your shipping address is accurate and complete when you place your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information. If you need to change your address, contact us as soon as possible. We cannot guarantee a change once the order has been processed or shipped.

9. Delayed Orders

Delays can occasionally happen because of carrier issues, weather, holidays, incorrect addresses, or high order volume. If your order has not arrived within the expected delivery time, please contact us and we will be glad to help.

10. Lost or Damaged Packages

If your package appears lost, arrives damaged, or shows no tracking update for an extended period, please contact our support team with:

• Your order number
• A short description of the problem
• Photos of the package and the product, if the item arrived damaged

We will review your case and work with you to find an appropriate solution.

11. Multiple Shipments

Some orders may ship in more than one package. In that case you may receive separate tracking numbers, and your items may arrive on different days.

12. Returns and Exchanges

For information about returns, exchanges and refunds, please see our Refund Policy.

13. Policy Updates

We may update this Shipping Policy when necessary. Changes will be posted on this page with a new “Last Updated” date.

14. Contact Us

If you have questions about your order or this policy, we are happy to help.

Email: support@anveray.com
Phone: +1 (212) 708-2019
Business Address: 111 Worth St, New York, NY 10013